INSPECTIONS IN CHINA AND
We inspect your goods at the factory:
from appearance to hidden risks. Know what needs fixing before your final payment.
Liability cover: to be confirmed
QC / 0102 / Sourcing risks
When a product falls short of its description, customers reject it, return it or leave a bad review.
Estimate my losses
The measurements do not match your size chart. The customer rejects the order, and you pay for return shipping.
hideliv measures the items and checks them against your size chart before shipment. You can request rework or replacements while the goods are still with your supplier.
Faulty products lead to returns and bad reviews. Widespread defects can put your entire marketplace store at risk of suspension.
hideliv runs a vibration test before shipment to identify weak connections that could fail in transit. You can ask your supplier to fix the cause while the goods are still at the factory.
Your supplier caused the defects, but you pay for returns and sorting the batch.
hideliv checks dimensions, stitching and appearance against your inspection brief before shipment. You can request replacements or repairs while the goods are still with your supplier.
03 / Defect cost calculator
Enter your batch details to estimate the full cost of defective goods.
Import duty and VAT are calculated as a percentage of the purchase price.
The cost of tied-up capital is calculated at 20% per year.
Your estimated loss from defects
1,335 USD
Supplier reimbursement included: 600 USD
Please check the values you entered.
Lost sales and damage to your ratings are not included.
$180 USD per service, for example with a package of 15 or more services and the hideliv mark on your packaging. The base price before discounts is $250 USD.
The price depends on the product, batch size, special tests, factory location and urgency.
We agree the final price before you book.
04 / How we inspect
Three steps from your requirements to a decision on your batch.
You describe your product. We add checks for hidden risks in your product category.
Insulated tumbler · 3,000 units
Your requirements
Checks we added for this product category
Factory · sample of 125 units
Insulated tumbler · 3,000 units
We recommend rework
before shipment
Key findings
Inspection brief attached
05 / Beyond inspection
From contract terms to supplier claims, use our tools and experience to avoid starting from scratch.
Practical knowledge without buying a course
How to choose a factory and agree terms.
What to check before shipment and how to spot defects.
Real shipment case studies in articles and videos hideliv.
Let’s discuss your situation
Discuss your order’s risks before payment and shipment.
Get advice on requesting rework, replacements or compensation.
Help with international trade questions and finding suppliers.
Templates and claims based on your report
Generate a supplier claim from your inspection report with the specific findings for your batch.
Templates developed through real shipments with buyer risks in mind.
Identify risky terms before you sign.
Preferential terms with hideliv partners
If you need help with negotiations or legal representation, we can recommend a partner specialising in international trade law.
06 / Clients and media
Select a logo to read a review or article.
Scroll through the logos
Design demo. Company names, reviews and articles are fictional.
07 / Questions
The duration depends on the sample size and tests required. We quote it in inspector-days and confirm the report delivery date in advance. Your report appears in your client account.
08 / Project support
on all services
No limit on
the number of orders
For foundations, associations and other nonprofits with confirmed status
Registered no more than 12 months ago
Combine different services in a six-month package3 services — 5% · 6 — 10% · 10 — 15% · 15+ — 20%3 services — 5% · 6 — 10% · 10 — 15% · 15+ — 20%
An extra 10% off after your main discount
08 / Get started
With project support